Shopify vs Wix: Reliability Comparison

	S Shopify	W Wix
Current Status	Operational	Operational
Uptime (30d)	99.848% Best	N/A
Uptime (90d)	98.876% Best	N/A
MTTR	1.9 hrs Best	N/A
Incidents (30d)	1	0 Best
Incidents (90d)	13	0 Best
Reliability Score	91.3/100	100.0/100 Best

Recent Incidents

Shopify Some merchants encountering error messages when trying to login to their admins

minor · Invalid Date — Oct 8, 2026

Resolved

minor

Shopify Shop App and Shop Pay are unavailable

minor · Invalid Date — Sep 18, 2026

Resolved

minor

Shopify Shop App, Shop Pay & Shop Pay Installments are unavailable

minor · Invalid Date — Sep 18, 2026

Resolved

minor

Shopify Some customers experiencing issues with the Shop App

major · Invalid Date — Sep 18, 2026

Resolved

major

Shopify Shopify Admins are experiencing degraded performance

minor · Invalid Date — Sep 15, 2026

Resolved

minor

Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

minor · Invalid Date — Sep 6, 2026

Resolved

minor

Shopify Klarna payment gateway is experiencing degraded performance

minor · Invalid Date — Sep 3, 2026

Resolved

minor

Shopify Chat support on Shopify Help Center is temporarily unavailable

critical · Invalid Date — Aug 27, 2026

Resolved

critical

Shopify Live support unavailable for some merchants

critical · Invalid Date — Aug 19, 2026

Resolved

critical

Shopify Live support unavailable for merchants

critical · Invalid Date — Aug 20, 2026

Resolved

critical

Shopify Shop Pay Installments has been temporarily disabled for US buyers

major · Invalid Date — Aug 14, 2026

Resolved

major

Shopify No installment options are available on Shop Pay checkouts in the US

minor · Invalid Date — Aug 12, 2026

Resolved

minor

Shopify Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

minor · Invalid Date — Aug 3, 2026

Resolved

minor

Frequently Asked Questions

Which is more reliable, Shopify or Wix?

Based on our monitoring data, Wix is currently more reliable than Shopify. Wix has a reliability score of 100.0/100 compared to Shopify's 91.3/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.

Which has better uptime, Shopify or Wix?

Over the last 30 days, Shopify has a higher uptime of 99.848% compared to Wix's N/A. We check both services every 5 minutes from multiple global regions.

Is Shopify more stable than Wix?

Wix has been more stable over the past 90 days with 0 incidents compared to Shopify's 13 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Shopify vs Wix

Recent Incidents

Frequently Asked Questions

Related Comparisons

Monitor both Shopify and Wix with Happy Uptime