Shopify vs Wix: Reliability Comparison

	S Shopify	W Wix
Current Status	Operational	Operational
Uptime (30d)	97.861% Best	N/A
Uptime (90d)	97.758% Best	N/A
MTTR	3.1 hrs Best	N/A
Incidents (30d)	7	0 Best
Incidents (90d)	17	0 Best
Reliability Score	49.2/100	100.0/100 Best

Recent Incidents

Shopify Merchants may experience issues when trying to access the Shopify admin

major · Invalid Date — Apr 29, 2026

Resolved

major

Shopify Some merchants may experience delays or failures related to Shopify Flow and Webhooks

minor · Invalid Date — Apr 28, 2026

Resolved

minor

Shopify Merchants may notice a delay in Today's order count and Sales Analytics

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Shopify Analytics and reports may not show updated information.

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Shopify Order details pages may not show fulfilled line item cards in Admin and POS

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Shopify Merchants may experience errors when using Shopify POS embedded apps

minor · Invalid Date — Apr 7, 2026

Resolved

minor

Shopify Some customers experiencing issues loading the Shop app

minor · Invalid Date — Apr 1, 2026

Resolved

minor

Shopify Customers may encounter error messages when attempting to checkout

major · Invalid Date — Mar 23, 2026

Resolved

major

Shopify Help Center and Live Chat are unavailable

major · Invalid Date — Mar 20, 2026

Resolved

major

Shopify Some merchants and customers experiencing issues accessing the storefront

minor · Invalid Date — Mar 20, 2026

Resolved

minor

Shopify Some merchants encountering error messages while attempting to access the POS channel

major · Invalid Date — Mar 20, 2026

Resolved

major

Shopify Combined Listing Products Showing Sold Out on Storefront

minor · Invalid Date — Mar 19, 2026

Resolved

minor

Shopify Some customers may experience issues with Shop Pay Installments

minor · Invalid Date — Mar 17, 2026

Resolved

minor

Shopify Some merchants and customers experiencing issues accessing the storefront

minor · Invalid Date — Mar 12, 2026

Resolved

minor

Shopify Multiple Shopify tools and systems are down

major · Invalid Date — Mar 12, 2026

Resolved

major

Shopify Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts

minor · Invalid Date — Mar 9, 2026

Resolved

minor

Shopify Some merchants encountering error messages while interacting with Sidekick or accessing the help centre

minor · Invalid Date — Mar 9, 2026

Resolved

minor

Frequently Asked Questions

Which is more reliable, Shopify or Wix?

Based on our monitoring data, Wix is currently more reliable than Shopify. Wix has a reliability score of 100.0/100 compared to Shopify's 49.2/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.

Which has better uptime, Shopify or Wix?

Over the last 30 days, Shopify has a higher uptime of 97.861% compared to Wix's N/A. We check both services every 5 minutes from multiple global regions.

Is Shopify more stable than Wix?

Wix has been more stable over the past 90 days with 0 incidents compared to Shopify's 17 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Shopify vs Wix

Recent Incidents

Frequently Asked Questions

Related Comparisons

Monitor both Shopify and Wix with Happy Uptime