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Shopify vs Wix

Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.

Shopify
Wix
Current Status Operational Operational
Uptime (30d) 98.720% Best N/A
Uptime (90d) 98.321% Best N/A
MTTR 2.8 hrs Best N/A
Incidents (30d) 6 0 Best
Incidents (90d) 17 0 Best
Reliability Score 77.1/100 100.0/100 Best
Shopify Status → Wix Status →

Recent Incidents

Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin
minor · Invalid Date — Sep 6, 2026
Resolved
minor
Shopify Klarna payment gateway is experiencing degraded performance
minor · Invalid Date — Sep 3, 2026
Resolved
minor
Shopify Chat support on Shopify Help Center is temporarily unavailable
critical · Invalid Date — Aug 27, 2026
Resolved
critical
Shopify Live support unavailable for some merchants
critical · Invalid Date — Aug 19, 2026
Resolved
critical
Shopify Live support unavailable for merchants
critical · Invalid Date — Aug 20, 2026
Resolved
critical
Shopify Shop Pay Installments has been temporarily disabled for US buyers
major · Invalid Date — Aug 14, 2026
Resolved
major
Shopify No installment options are available on Shop Pay checkouts in the US
minor · Invalid Date — Aug 12, 2026
Resolved
minor
Shopify Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality
minor · Invalid Date — Aug 3, 2026
Resolved
minor
Shopify Some customers may experience issues when searching for products across storefronts
minor · Invalid Date — Jul 26, 2026
Resolved
minor
Shopify Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.
minor · Invalid Date — Jul 22, 2026
Resolved
minor
Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts
major · Invalid Date — Jul 17, 2026
Resolved
major
Shopify Some merchants and customers experiencing issues accessing storefronts, admins
minor · Invalid Date — Jul 10, 2026
Resolved
minor
Shopify Some merchants and customers experiencing issues accessing storefronts, admins
minor · Invalid Date — Jul 10, 2026
Resolved
minor
Shopify Some merchants and customers experiencing issues accessing storefronts, admins
minor · Invalid Date — Jul 10, 2026
Resolved
minor
Shopify Custom domain certificates are not being issued
minor · Invalid Date — Jul 9, 2026
Resolved
minor
Shopify Some merchants may experience issues when accessing various areas of the platform
minor · Invalid Date — Jun 24, 2026
Resolved
minor
Shopify Some merchants and customers experiencing issues in the Shopify Admin
minor · Invalid Date — Jun 17, 2026
Resolved
minor

Frequently Asked Questions

Which is more reliable, Shopify or Wix?
Based on our monitoring data, Wix is currently more reliable than Shopify. Wix has a reliability score of 100.0/100 compared to Shopify's 77.1/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, Shopify or Wix?
Over the last 30 days, Shopify has a higher uptime of 98.720% compared to Wix's N/A. We check both services every 5 minutes from multiple global regions.
Is Shopify more stable than Wix?
Wix has been more stable over the past 90 days with 0 incidents compared to Shopify's 17 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

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