Shopify vs Squarespace: Reliability Comparison

	S Shopify	S Squarespace
Current Status	Operational	Operational
Uptime (30d)	98.720% Best	96.781%
Uptime (90d)	98.321%	98.761% Best
MTTR	2.8 hrs Best	5.8 hrs
Incidents (30d)	6	2 Best
Incidents (90d)	17	4 Best
Reliability Score	77.1/100 Best	58.8/100

Recent Incidents

Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

minor · Invalid Date — Sep 6, 2026

Resolved

minor

Shopify Klarna payment gateway is experiencing degraded performance

minor · Invalid Date — Sep 3, 2026

Resolved

minor

Shopify Chat support on Shopify Help Center is temporarily unavailable

critical · Invalid Date — Aug 27, 2026

Resolved

critical

Squarespace Acuity Scheduling - Unable to Connect to Meta

minor · Invalid Date — Aug 21, 2026

Resolved

minor

Squarespace Acuity Scheduling / Delayed Google calendar sync

minor · Invalid Date — Aug 20, 2026

Resolved

minor

Shopify Live support unavailable for some merchants

critical · Invalid Date — Aug 19, 2026

Resolved

critical

Shopify Live support unavailable for merchants

critical · Invalid Date — Aug 20, 2026

Resolved

critical

Shopify Shop Pay Installments has been temporarily disabled for US buyers

major · Invalid Date — Aug 14, 2026

Resolved

major

Squarespace Acuity Scheduling Service Disruption

critical · Invalid Date — Aug 12, 2026

Resolved

critical

Shopify No installment options are available on Shop Pay checkouts in the US

minor · Invalid Date — Aug 12, 2026

Resolved

minor

Shopify Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

minor · Invalid Date — Aug 3, 2026

Resolved

minor

Squarespace Connectivity Issues

major · Invalid Date — Jul 29, 2026

Resolved

major

Shopify Some customers may experience issues when searching for products across storefronts

minor · Invalid Date — Jul 26, 2026

Resolved

minor

Shopify Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.

minor · Invalid Date — Jul 22, 2026

Resolved

minor

Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts

major · Invalid Date — Jul 17, 2026

Resolved

major

Shopify Some merchants and customers experiencing issues accessing storefronts, admins

minor · Invalid Date — Jul 10, 2026

Resolved

minor

Shopify Some merchants and customers experiencing issues accessing storefronts, admins

minor · Invalid Date — Jul 10, 2026

Resolved

minor

Shopify Some merchants and customers experiencing issues accessing storefronts, admins

minor · Invalid Date — Jul 10, 2026

Resolved

minor

Shopify Custom domain certificates are not being issued

minor · Invalid Date — Jul 9, 2026

Resolved

minor

Shopify Some merchants may experience issues when accessing various areas of the platform

minor · Invalid Date — Jun 24, 2026

Resolved

minor

Frequently Asked Questions

Which is more reliable, Shopify or Squarespace?

Based on our monitoring data, Shopify is currently more reliable than Squarespace. Shopify has a reliability score of 77.1/100 compared to Squarespace's 58.8/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.

Which has better uptime, Shopify or Squarespace?

Over the last 30 days, Shopify has a higher uptime of 98.720% compared to Squarespace's 96.781%. We check both services every 5 minutes from multiple global regions.

Is Shopify more stable than Squarespace?

Squarespace has been more stable over the past 90 days with 4 incidents compared to Shopify's 17 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Shopify vs Squarespace

Recent Incidents

Frequently Asked Questions

Related Comparisons

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