Shopify vs Squarespace: Reliability Comparison

	S Shopify	S Squarespace
Current Status	Operational	Operational
Uptime (30d)	98.326%	99.153% Best
Uptime (90d)	98.080%	98.560% Best
MTTR	2.7 hrs Best	23.0 hrs
Incidents (30d)	5	2 Best
Incidents (90d)	19	6 Best
Reliability Score	66.1/100	66.7/100 Best

Recent Incidents

Squarespace Squarespace loading and editing Issues

minor · Invalid Date — Sep 28, 2026

Resolved

minor

Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update

major · Invalid Date — Sep 23, 2026

Resolved

major

Shopify Shop App and Shop Pay are unavailable

minor · Invalid Date — Sep 18, 2026

Resolved

minor

Shopify Shop App, Shop Pay & Shop Pay Installments are unavailable

minor · Invalid Date — Sep 18, 2026

Resolved

minor

Shopify Some customers experiencing issues with the Shop App

major · Invalid Date — Sep 18, 2026

Resolved

major

Shopify Shopify Admins are experiencing degraded performance

minor · Invalid Date — Sep 15, 2026

Resolved

minor

Shopify Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

minor · Invalid Date — Sep 6, 2026

Resolved

minor

Shopify Klarna payment gateway is experiencing degraded performance

minor · Invalid Date — Sep 3, 2026

Resolved

minor

Shopify Chat support on Shopify Help Center is temporarily unavailable

critical · Invalid Date — Aug 27, 2026

Resolved

critical

Squarespace Acuity Scheduling - Unable to Connect to Meta

minor · Invalid Date — Aug 21, 2026

Resolved

minor

Squarespace Acuity Scheduling / Delayed Google calendar sync

minor · Invalid Date — Aug 20, 2026

Resolved

minor

Shopify Live support unavailable for some merchants

critical · Invalid Date — Aug 19, 2026

Resolved

critical

Shopify Live support unavailable for merchants

critical · Invalid Date — Aug 20, 2026

Resolved

critical

Shopify Shop Pay Installments has been temporarily disabled for US buyers

major · Invalid Date — Aug 14, 2026

Resolved

major

Squarespace Acuity Scheduling Service Disruption

critical · Invalid Date — Aug 12, 2026

Resolved

critical

Shopify No installment options are available on Shop Pay checkouts in the US

minor · Invalid Date — Aug 12, 2026

Resolved

minor

Shopify Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

minor · Invalid Date — Aug 3, 2026

Resolved

minor

Squarespace Connectivity Issues

major · Invalid Date — Jul 29, 2026

Resolved

major

Shopify Some customers may experience issues when searching for products across storefronts

minor · Invalid Date — Jul 26, 2026

Resolved

minor

Shopify Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.

minor · Invalid Date — Jul 22, 2026

Resolved

minor

Frequently Asked Questions

Which is more reliable, Shopify or Squarespace?

Based on our monitoring data, Squarespace is currently more reliable than Shopify. Squarespace has a reliability score of 66.7/100 compared to Shopify's 66.1/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.

Which has better uptime, Shopify or Squarespace?

Over the last 30 days, Squarespace has a higher uptime of 99.153% compared to Shopify's 98.326%. We check both services every 5 minutes from multiple global regions.

Is Shopify more stable than Squarespace?

Squarespace has been more stable over the past 90 days with 6 incidents compared to Shopify's 19 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Shopify vs Squarespace

Recent Incidents

Frequently Asked Questions

Related Comparisons

Monitor both Shopify and Squarespace with Happy Uptime