Shopify vs Squarespace: Reliability Comparison

	S Shopify	S Squarespace
Current Status	Operational	Operational
Uptime (30d)	96.933% Best	96.325%
Uptime (90d)	97.757%	98.310% Best
MTTR	3.0 hrs	1.6 hrs Best
Incidents (30d)	6	3 Best
Incidents (90d)	19	17 Best
Reliability Score	55.1/100	71.3/100 Best

Recent Incidents

Shopify Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments

minor · Invalid Date — Jun 10, 2026

Resolved

minor

Squarespace Acuity Scheduling Elevated Errors

critical · Invalid Date — Jun 4, 2026

Resolved

critical

Shopify Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts

major · Invalid Date — Jun 3, 2026

Resolved

major

Shopify Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.

major · Invalid Date — Jun 4, 2026

Resolved

major

Shopify Shopify Flow workflows may not be excecuting properly.

major · Invalid Date — May 24, 2026

Resolved

major

Shopify Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

major · Invalid Date — May 24, 2026

Resolved

major

Shopify Some merchants encountering error messages within their admins

minor · Invalid Date — May 22, 2026

Resolved

minor

Squarespace Connectivity Issues

major · Invalid Date — May 20, 2026

Resolved

major

Squarespace Acuity Scheduling Service Disruption

major · Invalid Date — May 19, 2026

Resolved

major

Shopify Merchants may experience issues when trying to access the Shopify admin

major · Invalid Date — Apr 29, 2026

Resolved

major

Shopify Some merchants may experience delays or failures related to Shopify Flow and Webhooks

minor · Invalid Date — Apr 28, 2026

Resolved

minor

Squarespace Unable to create a site

critical · Invalid Date — Apr 28, 2026

Resolved

critical

Squarespace Unable to create new sites and purchase or modify non-website subscriptions

critical · Invalid Date — Apr 28, 2026

Resolved

critical

Squarespace Website subscriptions are not activated

major · Invalid Date — Apr 27, 2026

Resolved

major

Squarespace Site Loading and Editing Issues

minor · Invalid Date — Apr 27, 2026

Resolved

none

Squarespace Site Loading and Editing Issues

minor · Invalid Date — Apr 27, 2026

Resolved

none

Shopify Merchants may notice a delay in Today's order count and Sales Analytics

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Shopify Analytics and reports may not show updated information.

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Shopify Order details pages may not show fulfilled line item cards in Admin and POS

minor · Invalid Date — Apr 24, 2026

Resolved

minor

Squarespace New Payment Methods Cannot Be Saved

minor · Invalid Date — Apr 21, 2026

Resolved

minor

Frequently Asked Questions

Which is more reliable, Shopify or Squarespace?

Based on our monitoring data, Squarespace is currently more reliable than Shopify. Squarespace has a reliability score of 71.3/100 compared to Shopify's 55.1/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.

Which has better uptime, Shopify or Squarespace?

Over the last 30 days, Shopify has a higher uptime of 96.933% compared to Squarespace's 96.325%. We check both services every 5 minutes from multiple global regions.

Is Shopify more stable than Squarespace?

Squarespace has been more stable over the past 90 days with 17 incidents compared to Shopify's 19 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Shopify vs Squarespace

Recent Incidents

Frequently Asked Questions

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