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HubSpot vs Zendesk

Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.

HubSpot
Zendesk
Current Status Degraded Operational Best
Uptime (30d) 98.818% Best N/A
Uptime (90d) 99.167% Best N/A
MTTR 1.1 hrs Best N/A
Incidents (30d) 11 0 Best
Incidents (90d) 14 0 Best
Reliability Score 76.6/100 100.0/100 Best
HubSpot Status → Zendesk Status →

Recent Incidents

HubSpot HubSpot is experiencing issues publishing Instagram posts
minor · Invalid Date
identified
none
HubSpot Automation execution is delayed
minor · Invalid Date — Apr 21, 2026
Resolved
none
HubSpot Some automation and workflow actions are delayed
minor · Invalid Date — Apr 21, 2026
Resolved
none
HubSpot HubSpot may be unavailable for some users
minor · Invalid Date — Apr 16, 2026
Resolved
none
HubSpot We are experiencing issues with quote generation from deal records
minor · Invalid Date — Apr 16, 2026
Resolved
none
HubSpot We are experiencing issues with quote generation from deal records. Quote generation is still functional outside of the deals UI.
minor · Invalid Date — Apr 16, 2026
Resolved
none
HubSpot We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.
minor · Invalid Date — Apr 16, 2026
Resolved
none
HubSpot HubSpot may be unavailable for some users
minor · Invalid Date — Apr 9, 2026
Resolved
none
HubSpot Activities and Events features are currently impaired for some customers
minor · Invalid Date — Apr 9, 2026
Resolved
none
HubSpot High ingestion latency for UnifiedEvents
minor · Invalid Date — Apr 7, 2026
Resolved
none
HubSpot "SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"
minor · Invalid Date — Apr 6, 2026
Resolved
none
HubSpot "HubSpot Email Reply Functionality Fails"
minor · Invalid Date — Mar 25, 2026
Resolved
none
HubSpot Issues with Forms
minor · Invalid Date — Mar 23, 2026
Resolved
none
HubSpot Saved views were removed from the view tabs on the index page
minor · Invalid Date — Mar 19, 2026
Resolved
none

Frequently Asked Questions

Which is more reliable, HubSpot or Zendesk?
Based on our monitoring data, Zendesk is currently more reliable than HubSpot. Zendesk has a reliability score of 100.0/100 compared to HubSpot's 76.6/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, HubSpot or Zendesk?
Over the last 30 days, HubSpot has a higher uptime of 98.818% compared to Zendesk's N/A. We check both services every 5 minutes from multiple global regions.
Is HubSpot more stable than Zendesk?
Zendesk has been more stable over the past 90 days with 0 incidents compared to HubSpot's 14 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

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