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HubSpot vs Intercom

Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.

HubSpot
Intercom
Current Status Operational Operational
Uptime (30d) 75.706% Best N/A
Uptime (90d) 91.053% 100.000% Best
MTTR 17.8 hrs Best N/A
Incidents (30d) 4 0 Best
Incidents (90d) 12 0 Best
Reliability Score 50.3/100 100.0/100 Best
HubSpot Status → Intercom Status →

Recent Incidents

HubSpot Event ingestion and retrieval delays for some North America customers
minor · Invalid Date — Jul 28, 2026
Resolved
none
HubSpot Some HubSpot tools may be unavailable for some users
minor · Invalid Date — Jul 23, 2026
Resolved
none
HubSpot HubSpot is experiencing issues
minor · Invalid Date — Jul 22, 2026
Resolved
none
HubSpot Content previews are unavailable for some customers in North America
minor · Invalid Date — Jul 21, 2026
Resolved
none
HubSpot brah is unavailable for some customers
minor · Invalid Date — Jun 25, 2026
Resolved
none
HubSpot Some HubSpot tools may be unavailable for some users
minor · Invalid Date — Jun 23, 2026
Resolved
none
HubSpot Some HubSpot tools may be unavailable for some users
minor · Invalid Date — Jun 22, 2026
Resolved
none
HubSpot Sending messages outbound with HubSpots WhatsApp Integration is unavailable for some customers
minor · Invalid Date — Jun 12, 2026
Resolved
none
HubSpot Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers
minor · Invalid Date — Jun 12, 2026
Resolved
none
HubSpot HubSpot may be unavailable for some users
minor · Invalid Date — May 12, 2026
Resolved
none
HubSpot HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage
minor · Invalid Date — May 8, 2026
Resolved
none
HubSpot Intermittent DMARC failures for messages to Microsoft-hosted inboxes
minor · Invalid Date — May 2, 2026
Resolved
none

Frequently Asked Questions

Which is more reliable, HubSpot or Intercom?
Based on our monitoring data, Intercom is currently more reliable than HubSpot. Intercom has a reliability score of 100.0/100 compared to HubSpot's 50.3/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, HubSpot or Intercom?
Over the last 30 days, HubSpot has a higher uptime of 75.706% compared to Intercom's N/A. We check both services every 5 minutes from multiple global regions.
Is HubSpot more stable than Intercom?
Intercom has been more stable over the past 90 days with 0 incidents compared to HubSpot's 12 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Related Comparisons

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