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Hotjar vs Segment

Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.

Hotjar
Segment
Current Status Operational Operational
Uptime (30d) 100.000% Best 99.361%
Uptime (90d) 100.000% Best 98.981%
MTTR 3.7 hrs Best 6.2 hrs
Incidents (30d) 1 Best 4
Incidents (90d) 1 Best 12
Reliability Score 81.3/100 Best 68.5/100
Hotjar Status → Segment Status →

Recent Incidents

Segment SSO Login Issues with the Segment App
major · Invalid Date — Sep 10, 2026
Resolved
major
Hotjar Data collection paused for some customers
minor · Sep 4, 2026 — Sep 4, 2026
Resolved
none
Segment Issue with Engage UI
major · Invalid Date — Sep 3, 2026
Resolved
major
Segment Segment App UI Issue with Profile Traits with no recent activity
minor · Invalid Date — Sep 3, 2026
Resolved
none
Segment Intermittent Segment application login errors
major · Invalid Date — Aug 18, 2026
Resolved
major
Segment Google ads destination intermittent delivery failure
minor · Invalid Date — Aug 7, 2026
Resolved
minor
Segment Security code verification email delivery
minor · Invalid Date — Aug 6, 2026
Resolved
none
Segment Notification and verification email delivery
minor · Invalid Date — Aug 6, 2026
Resolved
none
Segment Data processing pipeline issue
major · Invalid Date — Jul 26, 2026
Resolved
major
Segment Connections Processing Delays
major · Invalid Date — Jul 26, 2026
Resolved
major
Segment Elevated Event Delivery Latency
minor · Invalid Date — Jul 15, 2026
Resolved
minor
Segment Criteo Audience destinations are experiencing an outage
minor · Invalid Date — Jul 3, 2026
Resolved
minor
Segment (US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage
major · Invalid Date — Jun 23, 2026
Resolved
major

Frequently Asked Questions

Which is more reliable, Hotjar or Segment?
Based on our monitoring data, Hotjar is currently more reliable than Segment. Hotjar has a reliability score of 81.3/100 compared to Segment's 68.5/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, Hotjar or Segment?
Over the last 30 days, Hotjar has a higher uptime of 100.000% compared to Segment's 99.361%. We check both services every 5 minutes from multiple global regions.
Is Hotjar more stable than Segment?
Hotjar has been more stable over the past 90 days with 1 incidents compared to Segment's 12 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

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