Slack vs Twilio / SendGrid

Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.

Slack
Twilio / SendGrid
Current Status Operational Best Degraded
Uptime (30d) 96.378% Best 3.590%
Uptime (90d) 87.648% Best 9.535%
MTTR 16.6 hrs Best 22.1 hrs
Incidents (30d) 4 Best 380
Incidents (90d) 30 Best 1024
Reliability Score 58.6/100 Best 21.4/100

Recent Incidents

Twilio / SendGrid SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Liberty Puerto Rico
minor · Invalid Date
identified
minor
Twilio / SendGrid SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya
minor · Invalid Date
identified
minor
Twilio / SendGrid MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid MMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in United States
minor · Invalid Date
monitoring
minor
Twilio / SendGrid SMS Delivery Delays from Twilio to Fastweb Italy
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Delays from Twilio to Fastweb SpA Italy
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid Unable to save Phone Numbers with Studio Flow
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Receipt Delays from Twilio to Metfone Cambodia
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Delays from Twilio to Metfone Cambodia
minor · Invalid Date
identified
minor
Twilio / SendGrid SMS Delivery Delays from Twilio to MTN Zambia
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Delays from Twilio to MTN Zambia
minor · Invalid Date — Jul 29, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Receipt Delays from Twilio Phone Numbers to Altan Mexico
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Receipt Delays from Twilio to Altan Mexico
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Receipt Delays from Twilio Phone Numbers to Altan Mexico
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid SMS Delivery Receipt Delays from Twilio to Altan Mexico
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid Delays in Transcription being available
minor · Invalid Date — Jul 28, 2026
Resolved
minor
Twilio / SendGrid On Call Engineers are Investigating
minor · Invalid Date — Jul 28, 2026
Resolved
none
Twilio / SendGrid User Authentication Identity SNA Failure Increase for EE in United Kingdom
minor · Invalid Date — Jul 28, 2026
Resolved
minor

Frequently Asked Questions

Which is more reliable, Slack or Twilio / SendGrid?
Based on our monitoring data, Slack is currently more reliable than Twilio / SendGrid. Slack has a reliability score of 58.6/100 compared to Twilio / SendGrid's 21.4/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, Slack or Twilio / SendGrid?
Over the last 30 days, Slack has a higher uptime of 96.378% compared to Twilio / SendGrid's 3.590%. We check both services every 5 minutes from multiple global regions.
Is Slack more stable than Twilio / SendGrid?
Slack has been more stable over the past 90 days with 30 incidents compared to Twilio / SendGrid's 1024 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.

Monitor both Slack and Twilio / SendGrid with Happy Uptime

Instant alerts when services go down. Dependency tracking, AI incident analysis, and status pages. Free to start.

Start Free Monitoring