Slack vs Twilio / SendGrid
Reliability comparison based on uptime, incident history, and mean time to recovery. Updated daily.
 Slack
|
 Twilio / SendGrid
|
|
|---|---|---|
| Current Status | Degraded | Degraded |
| Uptime (30d) | 3.016% Best | 0.000% |
| Uptime (90d) | 57.591% Best | 3.432% |
| MTTR | 22.9 hrs | 20.3 hrs Best |
| Incidents (30d) | 3 Best | 449 |
| Incidents (90d) | 15 Best | 1146 |
| Reliability Score | 27.5/100 | 35.0/100 Best |
Recent Incidents
Twilio / SendGrid
Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML
minor
Slack
Some customers experiencing blurry image previews and download issues
Twilio / SendGrid
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong
minor
Twilio / SendGrid
Voice Call Failures from Twilio Phone Numbers to Hong Kong
minor
Twilio / SendGrid
Voice Call Failures from Twilio Phone Numbers to Hong Kong
minor
Twilio / SendGrid
Voice Call Failures From a Subset of Twilio Phone Numbers to Hong Kong
minor
Twilio / SendGrid
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
minor
Twilio / SendGrid
SMS Delivery Delays From Twilio Short Codes and Long Codes to Liberty Puerto Rico
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
minor
Twilio / SendGrid
Voice Insights Error
minor
Twilio / SendGrid
Voice Insights Console Dashboard Error
minor
Twilio / SendGrid
Video Voice Integration Test Failures
minor
Twilio / SendGrid
TwiML Bins – Service Failures
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio to Vodafone Egypt
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East & Africa
minor
Twilio / SendGrid
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa
minor
Twilio / SendGrid
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
minor
Twilio / SendGrid
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
minor
Frequently Asked Questions
Which is more reliable, Slack or Twilio / SendGrid?
Based on our monitoring data, Twilio / SendGrid is currently more reliable than Slack. Twilio / SendGrid has a reliability score of 35.0/100 compared to Slack's 27.5/100. This score factors in uptime percentage, mean time to recovery, incident frequency, and consistency. Monitor both services with Happy Uptime for real-time alerts.
Which has better uptime, Slack or Twilio / SendGrid?
Over the last 30 days, Slack has a higher uptime of 3.016% compared to Twilio / SendGrid's 0.000%. We check both services every 5 minutes from multiple global regions.
Is Slack more stable than Twilio / SendGrid?
Slack has been more stable over the past 90 days with 15 incidents compared to Twilio / SendGrid's 1146 incidents. Fewer incidents generally indicates a more stable service. Use Happy Uptime to track both services and get AI-powered incident analysis.
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